Last updated: 1-Feb-2026
Thank you for choosing Ecliptic Insight. We strive to provide valuable and high‑quality services.
This Refund Policy outlines the terms under which refunds may be issued for services purchased through eclipticinsight.com.
1. Digital Products & Services
Since our offerings may include digital insights, reports, analyses, or other instantly-delivered content, all digital products are non-refundable once delivered or accessed.
This includes (but is not limited to):
- Digital reports
- Customized analyses
- Downloadable content
- Email-based or cloud-delivered insights
Once a digital product has been sent or made accessible, the sale is final.
2. Consultation Services
For scheduled consultations (online or in-person):
Cancellations
- Cancellations made 24 hours or more before the session: 100% refund or free rescheduling.
- Cancellations made less than 24 hours before the session: non-refundable.
No-Shows
- If you miss a scheduled session without prior notice, the booking is non-refundable.
Rescheduling
- You may request to reschedule once, free of charge, if requested at least 24 hours in advance.
3. Subscription Services
- Subscriptions are billed on a recurring basis.
- You may cancel anytime, but fees already charged are non-refundable.
- Cancellation prevents future billing only.
4. Payment Processing Issues
If you experience duplicate charges or unauthorized transactions:
- Contact us within 7 days of the issue.
- We will investigate with the payment provider and issue refunds where applicable.
5. Service Satisfaction Concerns
We want you to have the best experience possible.
If you believe there was a service error or quality issue, please reach out within 48 hours of receiving the service, and our team will review the case.
Refunds based on dissatisfaction are not guaranteed, but we’ll do our best to find a fair solution—this may include a partial refund or a complimentary session, depending on the situation.
6. Processing of Approved Refunds
If a refund is approved:
- It will be processed to the original payment method.
- Please allow 5–10 business days for the amount to reflect in your account (processing times may vary).
7. Contact Us
If you have questions about this Refund Policy or need assistance, please reach out:
Email: info@eclipticinsight.com
Phone: +91-7897830124
Address: B-804, Tower-4, NX-One, TechZone-iv, Greater Noida West – 201016